Looking at your purchase records, you upgraded your Nitro Pro 8 with serial number 234600-xxxxxx-016511 to version 10 with serial number 234601-xxxxxx-252855 which is why the older one was been Disabled. Thank you for choosing Nitro and I hope this helps. To know if you have 32-bit or 64-bit, please refer to this article: exe package, it is because it requires a stable Internet connection to download installation files so please use offline English MSI packages instead: If you are getting the 'Nitro Pro Wizard has failed' message using our. You can find the Nitro Pro 12.16.9.574 installer on this page and activate it with your current Nitro Pro serial number 234608-xxxxxx-541338: Per our Sunset Policy,, we have stopped making feature enhancements to version 12 once we released version 13. Please note that we no longer support Nitro Pro X (X <12) and its activation servers have been shut down which is why its installers are no longer available for download.Īlternatively, you can upgrade to the latest build of Nitro Pro 12. Thank you for reaching out to us through our Community Forums!

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